Safety First, Always. That’s the ACE Way.
At ACE Express Coaches, safety drives all decisions and is a shared commitment among all team members. From rigorous training to real-time monitoring, we go beyond DOT standards to deliver peace of mind on every ride.
From Certification to Execution, Safety Leads
When it comes to group travel, safety is non-negotiable. ACE is certified by both the Federal Motor Carrier Safety Administration (FMCSA) and the Federal Transit Administration (FTA), meeting or exceeding the strictest federal requirements for vehicle safety, driver qualifications, oversight, and insurance.
We consistently earn a Satisfactory rating, the highest available from FMCSA. Every driver, technician, and staff member plays a role in ensuring our passengers are safe, supported, and cared for every mile.
Trained Drivers. Smart Tech. Safer Journeys.
We have designed every aspect of our operations around one goal: keeping people safe. As active members of the United Motorcoach Association (UMA) and American Bus Association (ABA), we stay ahead of safety trends and lead with best practices.
Driver Training & Certification
- Our drivers complete a minimum of 80 hours in-depth training covering road safety, service protocols, and emergency response.
- We are certified in Look Ahead, Look Around, Leave Room, and Communicate (LLLC) through AvatarFleet.
- Our operators receive at least 12 hours of ongoing annual training through hands-on sessions and safety meetings.
- Drivers trained on mountain and winter-weather driving conditions regularly
Vehicle Maintenance
- Our buses undergo routine, comprehensive maintenance to exceed Department of Transportation (DOT) safety standards.
- ACE’s in-house team brings decades of mechanical leadership.
- Our vehicles are regularly used by the DOT to train inspectors—an honor that reflects our fleet quality.
Real-Time Monitoring & Smart Safety Technology
- Our fleet features 360° cameras, AI-powered driver behavior systems, and GPS tracking.
- These tools help us identify risk in real-time, enhance accountability, and prevent incidents before they occur.
Emergency Preparedness
- Drivers are trained in emergency protocols for weather, accidents, and environmental events.
- Our crisis response plan covers motor vehicle accidents (MVA) and environmental, health, and safety (EHS) scenarios, keeping passengers protected when it matters most.
Safety Features Across the Fleet
Our fleet is equipped with advanced safety features to provide a secure travel experience for every passenger.360° Cameras
for a safe driving experience
Advanced braking systems
Stability control
and collision avoidance technology
GPS tracking
for route safety
ADA compliance
and secure passenger seating
Safety Questions? We’ve Got Answers.
Absolutely! Safety drives all decisions we make—from how we train our drivers to how we maintain our fleet.
At ACE, safety drives all decisions. Our fleet is maintained in-house by certified technicians, goes through routine inspections, and is monitored using real-time diagnostic technology. Learn more on our Safety Practices page.
While our fleet is maintained to the highest standards, unexpected issues can occasionally occur. If they do, our 24/7 dispatch team and roadside support spring into action to minimize delays and get your trip back on track safely and efficiently. You are never on your own when you ride with ACE.
Safety is our top priority. We do operate in a wide range of weather conditions, but if a situation becomes unsafe, such as during extreme weather events, we may delay or adjust service for the well-being of our passengers and team. You’ll be informed promptly if any changes are necessary.
We’re built to adapt. Whether it is traffic, weather, or schedule changes, our real-time dispatch and operations team work proactively to keep things running smoothly. We lead with communication and care, so you’re always in the loop.
What Our Riders SayWhy Riders Trust ACE
Customers choose ACE Express Coaches because they know we take safety seriously and back it up with action. Every process, every bus, every driver is held to the highest standards because your people matter.
Our reputation for excellence is built on decades of performance and thousands of rides that arrive safely, smoothly, and on time.
Don’t just take our word for it. Hear from the people who ride with us.
“We have been working with Colorado Charter for over a decade. I am always impressed by the quality of their buses, the professionalism of their drivers, and the timeliness of their arrivals. I can always count on clean and well maintained equipment to show up for each trip. Each year, we book our needs for the summer and the staff at Ace Express is always so accommodating to any needed changes. Many of our trips are to and from the airport and we all know that flight arrivals and departures can change. It is comforting with all of the logistics we manage to know that we can count on Ace Express.”
“Because of the bus driver shortage that Douglas County Schools is experiencing, we’ve had to ask charter companies for their help in getting our high school students to and from events like marching band competitions and showcase events, field trips, and DECA/FBLA District and State competitions. ACE Express has been fantastic to work with. I love the customer portal and how easy it is to request quotes, pay for buses, check on my bookings, etc. The Customer Service Reps are always polite and responsive to our needs. The bus drivers are great too! Driving a group of high school students can be challenging and the drivers always show up with smiles and ready to go! “
“ACE Express is my go-to provider for both school and athletic event transportation. Jill is wonderful to work with—responsive, helpful, and always reliable. Their quotes are consistently competitive, often the best available. I highly recommend ACE Express!”
“As a travel agency, maintaining consistency—from quoting to trip execution—is one of our biggest challenges. ACE Express Coaches has eliminated that stress by delivering reliable communication, quick problem-solving, and seamless coordination every time. Their entire team is exceptional: skilled, professional drivers; responsive sales support (thank you, Sara and Jill!); and modern, comfortable buses with safety at the forefront. We’ve worked with ACE Express and the AAAHI family of brands for years, and we always know our clients will have a smooth, enjoyable experience. Their dependability and commitment to safety make them a partner we truly trust.”
“As the owner of Colorado Music Travel, I’ve partnered with ACE Express for nearly 10 years, and they are hands down the best transportation company in town. They are always the first call I make when I need a bus. Their drivers are friendly, professional, and reliable, and their sales team is consistently accurate and punctual. I would not be able to provide seamless transportation for my guests without ACE Express. They are an essential partner in our success.”